Questions, answered straight
What people ask before booking. If yours isn't here, call or text 518-270-7875.
Mobile service
Where do you work?
At your location: driveway, apartment lot (with permission), workplace, or dealership. We're based in Latham and cover the Capital Region: Albany, Colonie, Clifton Park, Troy, Schenectady, Saratoga Springs, and the towns in between.
What do you need from me?
A place to park with a little room to work. Shade or a garage helps for paint work. We bring water, power, lighting, and everything else.
Can you work in the rain or winter?
Paint work needs dry conditions; a garage or carport makes it possible year-round. Interiors can be done in any weather.
Do I need to be there?
For the walk-around at the start and the end, ideally. Many customers hand over keys and get on with their day.
Pricing and booking
How do I get a price?
Text photos of the damage to 518-270-7875 or use the quote form. We'll name the service and a range. The final price is confirmed when we see the car, before work begins.
Why are some prices ranges?
Scratch repair depends on depth and length. "Plus" prices depend on vehicle size and condition. Flat prices, like the $250 wet sand and buff, are flat.
How do I pay?
Card, cash, or electronic payment on completion. Dealers are invoiced by stock number.
Do you offer a warranty?
If a repair doesn't hold up under normal washing, call us and we'll make it right. Coating warranties depend on the product and we'll explain them at quote time.
Paint
Will the scratch come out completely?
Clear-coat scratches, yes. Into the color, almost always. Through to primer or metal, no; those need touch-up paint or a body shop. The fingernail test on the scratch repair page explains how to tell.
Is wet sanding safe?
With a paint-depth gauge and fine grits, yes. We measure every panel and won't sand where the clear coat is too thin.
How is touch-up priced?
$55 per panel, regardless of how many chips are on it.
What's the difference between SiO2 spray and a ceramic coating?
SiO2 spray is a $50 add-on that lasts months. A professional ceramic coating is a multi-step install with correction and an indoor cure that lasts years. Full comparison here.
How should I wash the car afterward?
Hand wash with two buckets, or a touchless wash. Avoid brush-type automatic washes, which put swirls back in.
Interiors
Refresh or full reconditioning?
Refresh ($100) for a cared-for car that needs a reset. Full reconditioning ($150) for stains, heavy soil, pets, or a car being sold.
Can you get smells out?
Most, with full reconditioning and ozone treatment. Deep, long-term smoke can be greatly reduced but sometimes not fully eliminated, and we'll tell you honestly what to expect.
How long are the seats damp?
A few hours, or overnight in winter.